Lead Together and Suzanne Bradley Privacy Notice
Effective Date: June 2026
Who We Are
Lead Together and Suzanne Bradley Occupational Therapy are committed to protecting your
privacy and handling your personal information in a transparent, secure, and lawful manner in
accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts
1988–2018.
This Privacy Notice explains what information we collect, why we collect it, how we use it, and
your rights regarding your personal data.
For the purposes of data protection legislation, Suzanne Bradley is the Data Controller for
personal information collected through Lead Together and Suzanne Bradley Occupational
Therapy.
Contact Details
Suzanne Bradley Occupational Therapist
Email: suzanne@leadtogether.ie
Phone: +353851675258
Website: www.leadtogether.ie
Information We Collect
The information we collect depends on the nature of your interaction with us.
This may include:
Personal Information
• Name
• Email address
• Postal address
• Telephone number• Parent or guardian contact details
• Emergency contact information
Professional Information
• Occupation
• Organisation or service affiliation
• Professional role and experience
Health and Service-Related Information
Where relevant to Occupational Therapy services, coaching, consultation, or family support
work, we may collect:
• Information relating to a child’s developmental profile
• Relevant medical or diagnostic information
• Information relating to family circumstances
• Service history
• Information shared during consultations, assessments, coaching sessions, workshops, or
training
Administrative Information
• Appointment records
• Attendance records
• Correspondence
• Invoices and payment records
• Consent forms
Newsletter and Communications Information
If you subscribe to Lead Together communications, we may collect:
• Name
• Email address
• Communication preferences
• Records of newsletter subscriptions or unsubscribes
Website Information
When you visit our website, we may collect technical information such as:
• IP address
• Browser type
• Device information
• Pages visited
• Website usage information collected through cookies or analytics toolsHow We Collect Information
Information may be collected through:
• Referral forms
• Website contact forms
• Email correspondence
• Telephone conversations
• WhatsApp messages
• Zoom meetings
• Face-to-face meetings
• Workshops and training events
• Newsletter sign-up forms
• Social media interactions
• Information provided by parents, guardians, schools, healthcare professionals, or other
services with appropriate consent
You are not obliged to provide personal information. However, in some circumstances we may
be unable to provide services without certain information.
Why We Process Personal Data
We process personal data for the following purposes:
• To provide Occupational Therapy services
• To provide parent coaching, consultation, mentoring, and support
• To deliver workshops, training, and educational events
• To communicate regarding appointments and services
• To respond to enquiries
• To maintain service records
• To manage business administration and accounting requirements
• To send newsletters and updates where consent has been provided
• To improve our services and website
• To meet legal, regulatory, professional, and insurance requirementsLawful Basis for Processing
We process personal information under one or more of the following GDPR lawful bases:
Consent
Where you have given clear consent for us to process your information for a specific purpose.
Examples include:
• Newsletter subscriptions
• Sharing information with third parties
• Use of photographs or testimonials
Contract
Where processing is necessary to deliver a service you have requested.
Legal Obligation
Where we are required to process information to comply with legal or regulatory obligations.
Legitimate Interests
Where processing is necessary for the legitimate operation of our services, provided those
interests do not override your rights and freedoms.
Children’s Information
Where services relate to children or young people, personal information will generally be
provided by a parent, guardian, or person with legal authority to provide consent.
We take particular care to ensure that children’s information is processed appropriately,
securely, and only for relevant professional purposes.
How We Store and Protect Information
We take appropriate technical and organisational measures to protect personal information.
These measures include:
• Password-protected devices
• Multi-factor authentication where available
• Encrypted cloud storage where appropriate
• Secure file storage systems• Restricted access to records
• Secure disposal procedures
• Regular review of data protection practices
No system can guarantee complete security; however, we take reasonable steps to protect
information from loss, misuse, unauthorised access, disclosure, or alteration.
Third-Party Services We Use
To operate our services, we use carefully selected third-party providers that may process
personal information on our behalf.
These may include:
Microsoft 365
For email, document storage, administration, and communication.
Google Workspace
For forms, document creation, scheduling, cloud storage, and communication.
Airtable
For secure management of service information, contacts, registrations, and administrative
records.
Buttondown
For managing newsletter subscriptions and email communications.
Zoom
For online consultations, coaching sessions, workshops, and meetings.
For communication where clients choose to use this platform.
Please note that WhatsApp is operated by Meta and processes information according to its own
privacy policies. We advise against sharing sensitive personal or health information via
WhatsApp unless necessary.
Social Media Platforms
Including Facebook, Instagram, and LinkedIn.
If you choose to interact with us through social media, your information will also be subject to
the privacy policies of those platforms.Some providers may process information outside the European Economic Area (EEA). Where
this occurs, we rely on appropriate safeguards to ensure compliance with GDPR requirements.
Newsletter Communications
Lead Together publishes newsletters and educational communications.
You will only receive these communications if:
• You have actively subscribed, or
• You have otherwise provided consent where required.
You may unsubscribe at any time by clicking the unsubscribe link included in every email or by
contacting us directly.
We do not sell, rent, or share subscriber lists for marketing purposes.
Sharing Personal Information
We do not sell personal information.
Information may only be shared:
• With your consent
• Where required by law
• To protect the safety of an individual
• For professional consultation purposes where appropriate safeguards are in place
• With service providers acting on our behalf
• To meet regulatory, insurance, taxation, or professional obligations
Only the minimum necessary information will be shared.
Data Retention
We retain information only for as long as necessary.
Typical retention periods include:
Clinical Records
Retained in accordance with professional, legal, and insurance requirements.
Financial Records
Retained for the period required under Irish taxation and accounting legislation.
General Enquiries
Usually retained for up to 12 months.
Newsletter Information
Retained until you unsubscribe or request removal.
At the end of the retention period, information will be securely deleted or destroyed.
Your Rights
Under GDPR, you have the right to:
• Be informed about how your information is used
• Access your personal information
• Request correction of inaccurate information
• Request erasure of information in certain circumstances
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time where processing relies on consent
• Lodge a complaint with the Data Protection Commission
Data Breaches
In the unlikely event of a personal data breach, we will follow GDPR requirements regarding
investigation, containment, reporting, and notification.
Where required, breaches will be reported to the Data Protection Commission and affected
individuals.
Cookies
Our website may use cookies and similar technologies to improve functionality, monitor
performance, and understand website usage.
You may manage cookie preferences through your browser settings or website cookie controls.A separate Cookie Policy may be provided where required.
Changes to This Privacy Notice
This Privacy Notice may be updated periodically to reflect changes in legislation, technology, or
service delivery.
The most current version will always be available on our website.
Contact
If you have any questions about this Privacy Notice or how your personal information is
processed, please contact:
Suzanne Bradley
Lead Together & Suzanne Bradley Occupational Therapy
Email: suzanne@leadtogether.ie
Phone: +353851675258
You also have the right to make a complaint to:
Data Protection Commission (Ireland)